MAXIMUS BOXING: MEMBERSHIP CANCELLATION

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To process your cancellation and help us improve our services, you would need to complete brief form (should take less than 2 minutes). Your feedback is valuable to us. 

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Your membership cancellation will not be processed if there is an outstanding balance on your account. Please call us before filling out this form if your account is in arrears. 

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according to CANCELLATION POLICY of the Club's Policies (https://maximus-boxing.ca/club-policies)  

 At Maximus Boxing Club, the health and safety of our members and athletes comes first. We understand that injuries and medical conditions may occasionally prevent a member from participating in training for an extended period.

Monthly memberships and training packages are normally non-refundable, and unused classes do not carry over beyond their applicable membership or package period. However, members who are unable to train due to a legitimate injury or medical condition may request a temporary medical freeze.

A medical freeze is subject to the following conditions:

• The member, or a parent/guardian in the case of a minor, should notify Maximus Boxing Club as soon as reasonably possible after becoming unable to participate. 
• For an extended absence, Maximus Boxing Club may request reasonable documentation from a qualified healthcare professional confirming that the member should temporarily refrain from training. We do not require disclosure of a diagnosis or other unnecessary medical details. 
• If a medical freeze is approved, the member's remaining unused classes will be placed on hold rather than forfeited. 
• No additional membership payment will be required during the approved freeze period unless the member has separately agreed to an ongoing payment arrangement. 
• Once the member is medically able to return to boxing, the remaining frozen classes may be reactivated. The club may establish a reasonable period in which those classes must be used after reactivation. 
• Classes attended before the medical freeze remain counted as used and are not credited back. 
• A medical freeze does not normally result in a cash refund for classes already purchased. The purpose of the freeze is to preserve eligible unused training for the member's return. 
• Medical freezes are reviewed individually and must be approved by Maximus Boxing Club. Approval, duration, and reactivation arrangements may depend on the circumstances and the type of membership or package purchased. 
• Members should not return to training before it is safe to do so. Where appropriate, Maximus Boxing Club may request confirmation that the member is able to resume physical activity before returning to training. 

Example: If a member purchases a 12-class monthly membership, attends 2 classes, and subsequently suffers an injury that prevents training for an extended period, Maximus Boxing Club may approve a medical freeze for the remaining 10 classes. Once the member is able to safely return, those remaining classes can be reactivated under the terms agreed upon with the club.

A medical freeze is intended for injuries or medical circumstances that genuinely prevent participation in boxing training. It is not intended for vacations, work or school schedules, missed classes, changes in personal availability, or other non-medical absences.

Members or parents/guardians requesting a medical freeze should contact us directly at maximusboxing.to@gmail.com as soon as possible.

Maximus Boxing Club reserves the right to review medical-freeze requests individually and to update this policy when necessary.